At Contour Design, we strive to produce products of the highest quality. All original Contour products come with a 2 year warranty from the purchase date.

If you experience any problems we ask you to do the following, before contacting us

  • Have a look at our FAQ (Frequently Asked Questions), and try out relevant proposed solutions.
  • You can also consult the product manual for your product for further information.
  • If you cannot find a solution to your problems, we would be happy to advise you. In order for us to better understand exactly what your problem is, please fill out the form below.

Note: No longer than 10 minutes after submitting the form, you will receive an email confirmation from our customer support team, that the case has been received. If you don’t receive this confirmation please try again, or contact us on

Remember to check your spam-email.

Read our warranty poilicy
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Our technical support will return as soon as possible. You are also welcome to contact our technical support directly by phone: +44 20 3318 2175 (08.00 - 14.00).

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